Business Change Opportunities

Central London, Cheltenham, or Manchester

Salary Range £32,092 - £67,782 dependent on role, location, and experience

MI5, MI6, and GCHQ are the UK’s Intelligence Services. We work together to safeguard Britain’s people, interests, and businesses from various threats at home, overseas and online, including cyber-attacks, espionage, terrorism, and organised crime. Working across our vital missions, you’ll deliver impact at the heart of national security, all within a supportive and inclusive environment that allows everyone to thrive.

We’re looking for talented people across a range of Business Change professions, to help us stay ahead of the latest developments and protect national security. When you apply, you’ll be allocated to the agency that best matches your unique skills and lived experience, where you can make a real difference. Whichever role you apply for, you’ll need to be a problem-solver who thinks creatively and collaboratively – and is keen to learn and develop new skills.

Scrum Master Our Scrum Master role helps to foster a productive, effective, and inclusive work environment. You’ll be people-orientated, organised, and proactive, bringing innovative ideas to the organisation and using your emotional intelligence to help staff settle in, learn, and grow.

Change Leadership Our Change Leadership professional area enables and supports positive transformation across the organisation, helping to deliver new capabilities and tools to overcome business challenges. Available roles in this department include Change Analysts; Business Change Managers; and Change Lead Managers.

Business Relationship Management This professional area enables effective communication across the business, between customers and departments: promoting an understanding of operational and developmental needs. We’re recruiting for Business Relationship Managers and Senior Business Relationship Managers to deliver an excellent user experience, provide insight to our technical teams, and ensure the smooth running of our IT services.

Project Management Our Project Management professional area is at the heart of our mission, responsible for the planning, procurement, and completion of projects. Members of this team scope out work, bring vital structure, and use their organisation skills to plan, budget, and resource missions. Available roles in this department include Project Managers; Senior Project Managers; Project Support Officers; and Project Control Officers.

Product Management Product Management reimagines our products and services to meet user needs, providing the best technology solutions to help deliver critical intelligence, evidence, and data to our frontline missions. Keeping calm in the face of uncertainty, members of this team decide what products we should build to keep our organisation– and the country– safe. Available roles in this department include Product Managers; Product Owners; and Senior Innovation Product Managers.

Business Analysis This profession assesses how the organisation is performing and helps to improve processes and systems, proposing solutions to business problems to keep the UK safe and secure. We’re currently recruiting for  Business Analysts and Senior Business Analysts to understand our unique problems and work with stakeholders to deliver technical solutions.

When you join our organisations, you’ll enjoy a supportive environment where collaboration, wellbeing, and balance are just as important as completing our missions. We offer excellent benefits and plenty of development opportunities, including access to professional qualifications, and experienced mentors. As you support us fulfilling projects that protect national security, we’ll support you.

At MI5, MI6, and GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds.  Find out more about our culture, working environment and diversity on our websites: www.MI5.gov.uk/careers/diversity, https://www.GCHQ-careers.co.uk/life-at-GCHQ.html, https://www.MI6.gov.uk/explore-careers.html

To find out more, visit our website.

To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you’ll nonetheless be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. You can apply at the age of 17 years, if successful you’ll not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our websites: www.MI5.gov.uk/careers/applying-for-jobs, https://www.GCHQ-careers.co.uk/how-to-apply.html, https://www.MI6.gov.uk/apply-now.html